The following operating systems and browsers are supported for using the Refund Inquiry:
The web browser must be configured to enable "per session cookies". In Internet Explorer, this can be set under the "Internet Options" menu option. For additional information on enabling the "per session cookies" please check the browser’s documents/help.
If you receive a message that 128-bit encryption is needed, you will need to download the 128-bit encryption for your browser. The 128-bit encryption is standard in the United States so the problem would normally apply to someone trying to access the application from outside the United States.
When navigating through this application, please use the navigation buttons located at the bottom of each page. Please do not use the web browser's back and forward buttons. Doing so may result in the loss of information you may have previously entered.
On most of our web pages you will see the following buttons:
Back: The purpose of this button is to return you to the previous web page.
Next: Directs you to the next web page you are required to complete or review.
Clear: Deletes the entries on the current web page.
Help: Opens a new browser window containing the help text associated with this application.
Cancel: Cancels your online transaction. None of the information you have entered will be retained.
Make this selection if you want to know the up-to-date status of your current year tax refund. Current year tax return is 2016 since 2016 return is due to be filed in 2017. Make sure that you are looking at your 2016 state return (Form D-400). Many taxpayers confuse the amount of their state refund with their federal refund.
Make this selection if your 2016 state refund check is more or less than the amount of refund shown on your state tax return, line 33 of Form D-400. Many taxpayers confuse their state return (Form D-400) with their federal return. Also remember that your 2016 return is filed in 2017.
Make this selection if you amended your individual income tax return or if you filed an original return for any tax year prior to tax year 2016.
The social security number is required. The social security number must be 9 digits (no spaces or hyphens) and it must be numeric (no letters or characters). The number cannot be negative and it cannot be all zeros.
Enter the 1st Social Security Number shown on your 2016 state tax return, Form D-400. The social security number is located near the top of the front page of the return. You MUST enter the first social security number shown, which is the social security number on the left hand side, near the top of the page.
The refund amount is required. Enter the amount in whole dollars only. Do not enter the cents amount. The amount entered must be numeric, and cannot be negative or all zeros.
Enter the amount shown on line 33 of Form D-400. Do not confuse your state return Form D-400 with your federal return, Form 1040.